What We Do

Our patient financial services team will create a patient account for you where we record all the financial transactions related to your care.

If you have given us insurance information, we submit a claim and will keep you updated as the claim is processed.

Most physicians and independent healthcare providers are not hospital employees and therefore they will send separate bills to you and/or your insurance company.

Phone: 951-290-4000 and ask for Patient Financial Services


  • Monday - Friday 7:30 a.m. - 4:30 p.m.

Financial Assistance

To help meet the needs of its patients Loma Linda University Health is committed to providing access to financial programs when patients are uninsured or underinsured and may need help in paying their hospital bill. For detailed information on financial assistance policies, how to apply or to receive answers to your questions, please contact your care provider directly. Ask for the billing department to get more information about your unique care needs.

Medical Staff Roster

Unless otherwise indicated, the Loma Linda University Health (LLUH) Financial Assistance Policy only applies to services provided by a LLUH hospital.  Any services provided by other entities participating in your care are not covered by this Policy.  This includes physicians, ambulance companies or other providers that bill separately for their services.