The Joint Commission on Accreditation of Healthcare Organizations conducts periodic accreditation surveys of Loma Linda University Medical Center-Murrieta and its related agencies.

The purpose of the survey is to evaluate the organizations' compliance with nationally established Joint Commission standards. The survey results are used to determine whether, and the conditions under which, accreditation should be awarded the organization.

Joint Commission standards address:

  • organizational quality of care issues
  • the safety of the environment in which care is provided

Anyone believing that he or she has pertinent and valid information about such matters may request a public information interview with the Joint Commission's field representatives at the time of the survey. Information presented at the interview will be carefully evaluated for relevance to the accreditation process.

Requests for a public information interview must be made in writing and should be sent to the Joint Commission. The request must also indicate the nature of the information to be provided at the interview. Such requests should be addressed to:

Division of Accreditation Operations
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

or Faxed to 630-792-5636
or E-mailed to complaint@jcaho.org

An account representative will contact the individual requesting the public information interview prior to the survey, indicating the location, date and time of the interview and the name of the surveyor who will conduct the interview.

If you have questions about filing a complaint about this facility, you may contact the Joint Commission at this toll free U.S. telephone number 800-994-6610, 8:30 a.m. to 5 p.m., Central Time, weekdays:

This notice is posted in accordance with the Joint Commission's requirements.